Privacy Policy & Data Sovereignty
At Aswi AI (Aswi Technologies), we engineer private automation and artificial intelligence systems built on an uncompromising principle: your business data belongs exclusively to you. This document explains how we collect, process, and safeguard information across our website (ai.aswi.tech) and client engineering engagements.
We strictly never use your proprietary company documents, lead data, or prompts to train public or foundational AI models.
Custom workflows and databases run isolated within your dedicated private cloud environments—never in shared multi-tenant SaaS queues.
We never sell, rent, monetize, or disclose your personal or company records to third-party advertisers or data brokers.
01 / Scope & Regulatory Compliance
This Privacy Policy applies to personal data and commercial information collected through our website, client consultation forms, and professional engineering services.
We operate in compliance with applicable global and domestic privacy frameworks, including:
- India: The Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000 (read with the SPDI Rules, 2011).
- European Union & UK: The General Data Protection Regulation (GDPR / UK GDPR).
- United States: The California Consumer Privacy Act (CCPA) as amended by the CPRA.
02 / Information We Collect
We collect information strictly under two categories:
A. Information You Voluntarily Provide
When you request a Workflow Audit (/audit) or contact our team, you provide:
- Full Name and Work Email Address
- Company Name, Industry, and Website Domain
- WhatsApp / Contact Phone Number
- Operational Friction Points, Current Software Stack, and Estimated Hours Wasted
B. Automated Technical Telemetry
When you navigate our website, our infrastructure automatically logs standard diagnostic information via Cloudflare and Vercel edge networks:
- Internet Protocol (IP) address (anonymized for analytics)
- Browser type, device operating system, and language preferences
- Referring URLs and timestamps of page interactions
03 / How We Use Your Information
We process your data strictly for legitimate commercial and engineering purposes:
- Blueprint Synthesis: To analyze your current software stack and generate your personalized 1-Page Automation Blueprint.
- Direct Communications: To respond to your audit requests, schedule technical consultations, and send critical project updates via email or WhatsApp.
- Security & Infrastructure Integrity: To prevent denial-of-service attacks, fraudulent form submissions, and malicious exploitation.
04 / Client Implementation Data & Credentials
During client development engagements, Aswi AI may be granted temporary administrative or API access to client systems (e.g. CRMs, accounting databases, Shopify stores):
05 / Sub-processors & Infrastructure Partners
We minimize third-party sub-processors. Our trusted infrastructure providers include:
| Partner | Function | Privacy Framework |
|---|---|---|
| Cloudflare, Inc. | Edge security, DNS routing & SSL termination | ISO 27001 / SOC 2 Type II / GDPR DPA |
| Vercel, Inc. | Global static website edge delivery | SOC 2 Type II / GDPR DPA |
| Private Cloud Engine | Isolated lead intake webhook processing | Dedicated instance • 100% owned perimeter |
06 / Data Retention & Erasure
Audit requests and prospect communications are retained for a maximum of 12 months for commercial reference, after which they are permanently purged.
You have the absolute right to request the immediate erasure of your records at any time. Simply send an email to info@aswi.tech with the subject line "Data Erasure Request", and all associated contact records will be purged within 48 business hours.
07 / Your Statutory Rights
Under the DPDP Act 2023, GDPR, and CCPA, you have the right to:
- Access: Request confirmation and an export of the personal data we hold about you.
- Correction: Update inaccurate or incomplete commercial information.
- Erasure & Deletion: Request full erasure of your contact profile from our records.
- Withdrawal of Consent: Withdraw consent for marketing and consultation communications.
08 / Grievance Redressal & Contact Officer
In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the details of our designated Data Protection & Grievance Officer are: